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Lenders come in all shapes and sizes, with varied needs and unique processes. In order to best serve our clients, we need someone who’s been in their shoes and knows the ins and outs of their everyday lives. Billy Olson is that person. He joined us in December after spending nearly two decades with Wells Fargo and is instrumental in helping us to better serve our lender clients. Billy offers his story and perspective since coming to Built.

At Built, we take pride in the onboarding and implementation of each new client -- working with our clients to truly get to know the ins and outs of their workflows and tailoring our implementation process to meet their needs. We place a great deal of focus on making things as simple and pain free as possible for everyone who uses our platform, which is why we were honored when we delighted a client to the extent that they wanted to join our team. This was exactly the case with Natalie Myrick, our recently appointed director of mortgage solutions, who came on board last fall from Umpqua Bank. In this quick interview conversation, Natalie shares a little bit of her story and what she’s looking forward to helping us create at Built.

Banking executives from Wells Fargo, Umpqua Bank bolster lending experience for fast-growing FinTech company

Lenders can often feel the pressure of having to grow their book of business no matter the state of the economic or cultural environment. For this reason, they may look for new opportunities and innovative products to strengthen and expand their customer relationships, ultimately growing their loan portfolio. 

If you’re in the lending space today, it seems like you can’t go a day without reading an article about the ways technology will improve your life and the lives of your borrowers. It’s clear we can’t ignore the impact technology has had on how we all expect to be treated as customers. That’s apparent in few places more than in the financial world; more time, energy, and money are put into improving the customer experience today than anything else and technology is at the heart of most of these efforts.

Chase Gilbert, Built’s CEO and Co-Founder, Recognized for Outstanding Leadership in the Housing Finance Industry.

As we reach the 10-year anniversary of the inflection point of the 2008 Financial Crisis, it’s the perfect time to reflect on how the economy has (and hasn’t) recovered since the greatest economic downturn since the Great Depression. 

Chase Gilbert, Built’s CEO and Co-Founder, Named Among 100 Most Intriguing Entrepreneurs at 2018 Builders + Innovators Summit

Technology integrations have been a hot topic in software for quite some time, and for good reason. After all, as the number of systems we've grown to rely on continues to increase, they'll fail to save us time and energy if they're unable to communicate and work together. This was arguably the secret to messaging app Slack’s success -- the platform has had the ability to integrate with almost everything imaginable from the start.

We’ve seen Millennials emerge as a home-buying force in the past year, quickly becoming the largest demographic purchasing homes. This comes after years of worry that debt and economic concerns would keep them from moving out and buying houses.