One of the most common themes in any conversation with a lender is that they’re in a unique situation. Their state has special requirements up and down the line (MO, IL, WI raise your hands). They have a customized process that’s been refined over the years.
One thing that struck me initially as I began my time with Built is this: Everyone on our team, top to bottom, is devoted to helping to ease our clients’ pain. A lot of companies talk about helping their clients -- it’s in their mission statements or employee handbooks -- without actually walking the walk. But day in and day out, I see the people here working with that singular focus.